Florida SBDC at USF: Polk County
The Florida Small Business Development Center (SBDC) at University of South Florida’s Muma College of Business, assists existing and emerging businesses in Polk county, through no-cost confidential business consulting, information, and low-cost training. Whether starting, buying, growing or selling a business, the Florida SBDC at USF has what entrepreneurs need to grow and succeed. Consultants can assist entrepreneurs in a variety of business areas, including: marketing, business certification, capital access, market diversification, developing strategic business plans, export services, and web optimization.
Florida SBDC at Lake Wales Administration Building
201 W. Central Ave
Lake Wales, FL 33853
Phone: Field Office 863-678-4182 ext. 227
Lakeland Chamber of Commerce
35 Lake Morton Dr.
Lakeland, FL 33801
Phone: 863-688-8551 ext. 237
Map & Directions
Meet the Consultants
Associate Director, Florida SBDC at USF, Polk County
Specialty: Market Research, Business Planning, Financial Analysis, Student Teams
Carl Hadden is an Associate Director with the Florida SBDC at University of South Florida. Hadden leads a team of 12 business consultants who serve the 10-county Tampa Bay region. He is also a marketing specialist with experience in workforce development, sales, insurance, entrepreneurship and training. As general manager for a wireless phone retailer, Hadden directed the marketing, co-op advertising, purchasing, vendor relations, and human resources. He assisted in implementing a point of sales system for the wireless retailer to automate processes and minimize loss prevention. As a workforce professional, Hadden assisted McGee Auto Service & Tires to secure a partnership with the Polk County School District, which would allow mechanics to get additional training and resources to become ASE certified. He graduated from Leadership Lake Wales Class 13 in 2009. Hadden has an associate’s degree in business administration from Polk State College and a bachelor’s in marketing management from Webber International University. He is also a Certified Marketing Executive, TTI DISC Certified Professional Behavioral Analyst, TTI DISC Certified Professional Driving Forces Analyst, and a Certified LivePlan Expert Adviser.
Florida SBDC at USF, Tampa & Polk County
Specialty: Hospitality, Management, Marketing
Kyle King provides consulting and teaches seminars in the areas of starting a small business, marketing, and business planning. Before joining the Florida SBDC at USF, King had a successful career in the franchise hospitality and craft beer industries. As an area manager for an international hospitality company, King directed the local training efforts for all levels of the organization. He also planned and implemented grassroots marketing efforts to coordinate with national activation campaigns. King led his area of operators in an effort to elevate the level of financial and operational intelligence through a continual education program. As a general manager and business owner, King has years of hands-on business operations including but not limited to social media, human resources, business planning and detailed financial review. He has a bachelor’s degree from the University of Central Florida, Google Fundamentals of Digital Marketing certification, and Strategic Management Performance System certification. As an entrepreneur himself, he has owned and operated a food truck and catering business in the Tampa Bay area. King also serves as executive director for a local non-profit.