When you enter the Florida at USF, one of the first things to greet you is the sure smile of Pat Bryant. Her sense of humor and calming demeanor immediately puts our clients and staff at ease. Pat is responsible for answering client phone calls and managing consultant appointments with businesses. Bryant was a stay-at-home mom until joining a retail firm in 1990. She worked for 10 years prior to joining the Florida SBDC at USF in October 2000.
Kris Manning has been the Business Manager at the Florida SBDC at University of South Florida since 2000 and was promoted to Manager of Fiscal and Business Administration at the University of South Florida with the Muma College of Business after completing her Bachelor of Science in Applied Science in August 2012. She also recently earned her master’s in biblical studies from Evangelical College and Seminary. Manning received her CRA Train Certification and Advance Certification for USF Research in which she helped develop the curriculum for the online program and mock research project development for the university for those who are interest in fulfilling their research training in grants. In her role as business manager for the Florida SBDC at USF she monitors budgets, reconciles monthly ledgers and submits monthly budget reports for the Florida SBDC Network, PTAC, State Performance, South Florida State College, and Greater Hernando Chamber of Commerce grants in excess of $1.5 million.
As the Florida SBDC at University of South Florida’s Center IC Coordinator, Nelson Reyes, assists the regional director with editing and compiling quarterly reports, client outreach tracking and requests for information. He is a member of the Florida SBDC Network Headquarters Center IC Super User’s group to evaluate processes and implement new tools in database management. Reyes trains staff in 10 counties on how to use Center IC to track clients, pull data and manage event information. He is responsible for overseeing the publishing of more than 300 events each year through the Florida SBDC at USF regional website as well as creating new templates. As the Center IC Coordinator, he helps coworkers gather data, corrects export issues, merges duplicate files, assigns permissions and generates the yearly training events calendar, documents payments, checks in all attendees and verifies all events. Reyes has served the Florida SBDC a USF for more than 20 years. He has earned Florida SBDC at USF Employee of the Year honors twice, as well as the USF/USPS Senate Quiet Quality Award, twice. He completed business courses in New York at Commercial Programming Unlimited and attended clerical training at the National Puerto Rican Forum. He is also fluent in Spanish.
Shaunda Wickham first began her journey at the Florida SBDC at USF as a marketing intern in 2014. Inspired by the impact and dedication of service the Florida SBDC at USF gives to the community, this Tampa native returned in March 2019 to serve as the Marketing Specialist. Shaunda is a creative and results-driven marketing and communications professional with six years of progressive experience across a broad range of media, communications, and marketing disciplines. She’s experienced in brand development, social media management, original content creation, public relations, and web development. After receiving her master’s degree in digital journalism and design from the University of South Florida St. Petersburg, she joined the USF mass communications staff as an adjunct professor teaching News Editing, Writing for Mass Media, and Magazine Design and Production. She has a proven ability to support marketing efforts, product launches, and branding/re-branding initiatives, positioning companies for success.