• Link to Facebook
  • Link to Youtube
  • Link to X
  • Link to LinkedIn
  • Link to Flickr
  • Link to Slideshare
  • Link to Rss this site
  • Donate
  • Subscribe
SBDC Tampa Bay
  • Home
  • Solutions
    • Certifications
      • Business Certifications
      • Minority-Owned Business
      • Woman-Owned Business
      • Veteran-Owned Business
    • Consulting & Training
      • Training
      • Training Calendar
      • Consulting
      • Schedule a Consultant
      • Consulta
    • Business Solutions
      • Growth Acceleration
      • Government Contracting
      • International Trade
      • Starting Your Business
      • Disaster Preparedness
      • Student Teams
      • Financing Your Business
  • Resources
    • Business Resources
    • Frequently Asked Questions
  • Insights
    • Blog
    • Media Inquiries
  • About Us
    • Mission / Vision
    • Consultants
    • Meet the Staff
    • Meet Our Clients
    • Partners / Affiliates
  • Training
    • Training Calendar
    • On-Demand Training
  • Results
    • Success Stories
    • Economic Impact
  • Locations
    • Tampa
    • Hernando County
    • Highlands, Hardee, DeSoto
    • Hillsborough
    • Manatee
    • Pasco County
    • Pinellas County
    • Polk County
    • Sarasota
  • Contact
  • Request a Consultant
  • Click to open the search input field Click to open the search input field Search
  • Menu Menu

Archive for category: Featured Success Stories

Turning a Passion for Children’s Literature into a Thriving Business

Blog, Featured Success Stories, Success Stories
The Story Garden of Pinellas County

The Story Garden of Pinellas County

For one lifelong educator, a love of children’s books blossomed into a business that is now inspiring young readers across St. Petersburg. Megan Kotsko, owner of The Story Garden, opened her bookstore with a simple yet powerful mission: to provide children from birth through age 12 with a space to discover stories, creativity, and the joy of reading. The store carries a wide variety of fiction, nonfiction, art supplies, and activity books—everything connected to sparking imagination in children.

With more than 20 years of teaching kindergarten and first grade, Kotsko knew firsthand the magic of reading to children. After raising her own kids at home, she decided it was time to take a leap of faith and pursue her dream of owning a bookstore.

To bring her vision to life, Kotsko partnered with the Florida SBDC at Pinellas County Economic Development (PCED) and business consultant Debra Schweikowsky. Together, they worked on marketing strategies, financial planning, and securing the right permits.

“She [Debra Schweikosky] has been instrumental in just guiding us and holding our hand through anything related to opening this children’s bookstore. She has helped us looking at our financials. She has helped us as far as setting opening dates, just looking at all the fine details of what it takes to open a business. She helped us dig into the permits that we needed. She helped us find the license we needed to carry snacks and drinks,” Kotsko said.

Most importantly, Schweikowsky assisted in obtaining the loan that made the business possible. “Working with Deb, with the Florida SBDC, we were given her guidance and that helped us navigate the loan application process and helped us obtain our loan. And also she helped us with some resources to obtain a line of credit, which was very helpful when opening a new business,” Kotsko explained.

Today, The Story Garden is flourishing. Families stop by regularly for story time, and children leave with books and activities that nurture a lifelong love of learning. “I find a lot of success in being a part of children’s lives in the community and building literacy within our community. It’s just a joy to see them walk through the door and say, hi Miss Megan, or the parents tell me that they wanted to come to The Story Garden to find new books. So being a part of the community and, um, and helping children find their love for reading has been my biggest success so far,” Kotsko said with a smile.

Moving forward, the business owner plans to use the Florida SBDC at PCED for more guidance. “As we continue to grow with The Story Garden, we will certainly continue meeting with Deb. Working with the Florida SBDC was instrumental in launching us, and I think it is going to be a very valuable resource for me as I continue learning and growing as a small business,” Kotsko said.

As for advice to other small business owners, Kotsko offers this: “I would tell other small business owners to find their local person with the Florida SBDC immediately. The minute that I started meeting with Debra monthly, just kept me on track. It gave me focus points. In working with her, it told me the next steps that I needed to do to keep myself going.”

“It was just having this incredible resource, obviously low cost, as it was a free resource, which is incredible for us. But it was really just a nice reassurance every month and it kind of also gave me that accountability. I function much better when I have that accountability. So, meeting with Deb kept us on track and it helped us meet our goals and our deadlines in order to open our doors,” she added.

The Story Garden is a reminder that with dedication and a great support system, a beautiful story can be written.

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/09/TheStoryGarden-Posed-Sitting.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-09-19 15:41:172025-09-19 15:41:19Turning a Passion for Children’s Literature into a Thriving Business

Family-Owned Business Brings Wellness to the American Workplace

Blog, Featured Success Stories, Success Stories
BN Star of Pasco County

BN Star of Pasco County

For more than 20 years, Magnolia Munoz, Omar Orjuela, and Tomás Orjuela, a family in Colombia, dedicated itself to improving health and wellness through workplace activities. When the family decided to expand to the United States, they brought their business, BN Star, and their vision with them— helping businesses build healthier, more productive teams.

“We started our business to continue a twenty yearlong business in Colombia and the benefits of our activities to more people to improve health and wellness in the workplace,” Magnolia explained.

The company focuses on wellness and healthy habits for the workforce, offering services designed to boost morale, reduce stress, and promote a culture of wellbeing. Their mission is simple: healthier employees lead to stronger businesses.

To ensure a successful launch in a new country, the owners turned to the Florida SBDC at USF and business consultant Pablo Arroyo. “We have used Florida SBDC at USF and Pablo’s guidance to build a stronger foundation to grow our brand in the American market, also advice and more peer review on how our idea would look in this new country,” Tomás shared.

With support from the Florida SBDC at USF, the business gained insight into legal requirements, financial planning, and branding strategies. The team also participated in no-cost training and received valuable peer review to better understand how their idea would fit into the American market.

“We have felt empowered to know that our idea was viable in this market. So from starting [with] our first clients and building the bridge from clients from Colombia and getting the confidence through market research and different variabilities, it has been really key for our stronger presence in the county and the state,” Tomás said.

That foundation has paid off. The company has established its presence in the United States and continues to grow its reputation as a trusted resource for workplace wellness.

“Our biggest success is with no doubt being able to start our business and in a short time have it strongly running and out there. That has been incredible. When you move from abroad, everything is unknown. Everything is scary, but having a strong foundation and a smooth start has been a great success in a short period of time for sure,” Tomás added.

Looking ahead, the owners plan to continue working with the Florida SBDC at USF to support their expansion and reach more businesses. “As we continue to grow our business, we’re looking forward to using more of the networking resources and also continuing to use all the consulting possibilities that we can get… so from refining our strategies to going into more specific areas of our business, like marketing or financing. I think it would be great to explore,” Tomás said.

When asked what advice they would give to their fellow small business owners, Tomás said: “I would tell other small business owners that are wanting to start, that Florida SBDC is gonna help you a lot so don’t be scared. There are many resources that you can explore, a lot of ways to learn new things and that they’re definitely gonna make it easier.”

The family emphasized how they will surely use the Florida SBDC at USF as their go-to business resource as they continue to advocate for wellness in the workforce and provide their services. “Florida SBDC at USF are wonderful,” Magnolia concluded.

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/09/BNStar-Posed.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-09-08 12:11:282025-09-08 12:11:31Family-Owned Business Brings Wellness to the American Workplace

Lakeland’s Newest Culinary Destination Brings Wine & Gourmet Fare to the Community

Blog, Featured Success Stories, Success Stories

The Wine Garden of Polk County

When Lisa Brophy opened The Wine Garden on April 1, 2025, in Lakeland, it was the culmination of a lifelong dream. The wine and gourmet food retail market, complete with a wine bar, blends her passion for fine food and wine with her vision for creating a welcoming space for the community.

“I mean, it was the goal pretty much like all of my adult career life. I went to a Culinary Institute of America, and even while I was there, I was kind of formulating the idea of what I wanted to do in the future. And so that’s how this business, 30 years later, came to pass,” she shared.

To turn her dream into reality, Brophy connected with the Florida SBDC at USF and business consultant Greg Manning. “Greg was instrumental in actually helping me organize myself, figure out what my needs were, my documentation, my God, the, documentation that Greg gave me, the spreadsheets. I mean, oh my God, I could not have done it without him,” Brophy expressed with laughter.

Together, the business owner and her business consultant worked on detailed financial planning that helped her secure a commercial loan. “Once we were able to put all of that information together, I was able to present that to several financial institutions and was in fact offered a loan,” Brophy said. “I was actually offered an SBA loan. I ended up not having to go that route. I ended up going a different route through a private loan which again, I was able to acquire because of the various documents and spreadsheets and information that Greg helped me put together,” she added.

The funding acquired also helped the business owner cover contractor costs for remodeling her location and allowed her to hire a talented team. “If you ask me, my greatest success has been my team,” Brophy said. “That’s the thing that I’m most proud of, is the team members. This runs like a well-oiled machine at this point, and it’s not because of me, it’s because of the team,” she added.

Since opening, The Wine Garden has welcomed a steady stream of customers eager to explore its curated wine selection, gourmet offerings, and inviting atmosphere.

As she looks ahead, Brophy plans to continue working with the Florida SBDC at USF for guidance as her business grows and to use its various other services.“I’ll be using the Florida SBDC at USF student teams, that participate in assisting with marketing and advertising and consulting. And then I would love to utilize Greg’s talents at the end of this year for maybe doing an assessment of how we did this year and what we can do to possibly improve moving forward, how to, you know, streamline things as necessary, make sure that we’re profitable,” she mentioned.

As for advice to her fellow small business owners, Brophy had this to say: “Use them. I really didn’t know what to expect when I reached out to them and it was so reassuring. I was a deer caught in headlights. I really didn’t know how to open this business and Greg helped steer this ship. He listened to me and then, you know, didn’t come at me in a way that made me feel like I didn’t know what I was doing. He was extremely helpful and helped guide me according to what my needs were, and so I would absolutely recommend using them.”

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/08/The-Wine-Garden-Candid-3.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-08-28 15:22:112025-08-28 15:22:14Lakeland’s Newest Culinary Destination Brings Wine & Gourmet Fare to the Community

Laser Safety Business Thrives While Protecting Vision and Expanding Globally

Blog, Featured Success Stories, Success Stories

Innovative US of Sarasota County

Since 1993, Innovative US has focused on manufacturing cell-protective eyewear and safety gear used for lasers—an industry that has grown exponentially across sectors like healthcare, defense, manufacturing, and research.

Driven by a passion for safety and innovation, Andrew Barrows took over his father’s business to meet the rising demand for high-quality laser protection. “My dad started this company in our basement in Minnesota in 1993. So, we’ve been doing this longer than any other company in, well, possibly in the world, that I’m aware of. We started with a focus on the medical industry and the dental industry. About three years ago, I decided to expand into the industrial laser area,” Barrows said.

Looking to expand their reach, Barrows turned to the Florida SBDC at USF and business consultant and international trade specialist, Selma Canas. With Selma’s guidance, the company developed an export marketing plan that identified viable markets and targeted demographics.

This plan provided valuable insight into which countries had both the need and purchasing power for their specialized products. “We are located here in Sarasota County and we’ve been interested in exporting to other parts of the world, and our customer base is mixed of physicians and dental practitioners among other industrial users, but we didn’t know where we wanted to spend most of our time focusing because we didn’t know which countries had these types of professions. We didn’t know which countries had the income to be able to buy the products we’re looking for, so instead of going at it blind, we contacted Selma at the SBDC for a marketing review specifically for our customer base,” Barrows said.

The business now exports to multiple countries, with its biggest success being the ability to manufacture and sell directly in Brazil—a major milestone in the company’s international growth.

“After this report, we found that Brazil actually had the second largest amount of dermatologists after the United States per capita. We weren’t expecting that. We decided to target Brazil. We found a manufacturer in Brazil and we started to build a relationship with them. They’re now our customer base. We are now selling into Brazil. We’ve overcome some of the regulatory shipping into Brazil, and we have found a very nice market for exponential growth for years to come,” Barrows said.

Since partnering with the Florida SBDC at USF, Innovative US has seen steady growth and continues to refine its global strategy. “As we continue to grow our business, we’re looking to the SBDC to help us things with grants. So, for example, we want to do more trade shows and we’re gonna use some of the grant money that’s available to be able to attend trade shows that we think are gonna open up new export potentials in different parts of the world,” Barrows explained.

For other small businesses considering SBDC services, Barrows shares this advice: “You can rely on entities like the SBDC to help us with grant money, with market data. As a small business, we have to be very concerned with every dollar spent and working with the SBDC allows us to make that dollar go further and allows us to make more revenue based on some of the market, but also, do it in a smart way, making the right decisions.”

With a global vision and a strong support system, Innovative US is protecting more than just eyes—it’s securing a future built on innovation and smart strategy.

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/08/Innovative-US-Candid.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-08-12 16:37:242025-08-12 16:37:38Laser Safety Business Thrives While Protecting Vision and Expanding Globally

Bakery Supply Business Whips Up Big Wins with Florida SBDC at USF

Blog, Featured Success Stories, Success Stories

DM Bakery Supplies of Hillsborough County

When Renzo Sciutto and his business partners launched DM Bakery Supplies, the vision was simple: make high-quality baking supplies accessible to bakers of all sizes—from home bakers to large-scale baking operations. What started as an idea sparked by a family need has since grown into a thriving business shipping products across 20 states.

“It was an idea for my brother and sister-in-law. They were living in Tampa at that moment and she’s a very talented baker. So, she noticed that it was kind of difficult to find quality products for her baking. So, with them and with my wife, we planned this business, and we started about a year ago,” Sciutto shared. “With them and with my wife, we planned this business, and we started about a year ago. Now, here we are.”

To help guide their new venture, Sciutto turned to the Florida SBDC at USF, where business consultant Jennifer Biles provided marketing strategy support and detailed market research.

“Jennifer has been a very helpful for us because she gave us a lot of advice and insights about the market. Data kind of stuff really help us to know more about the business and how we can face it, because we were new in town. So, this year with her help and the Florida SBDC at the USF team become a very good asset for us,” Sciutto said.

With this guidance, the business was able to fine-tune its strategy, reach more customers, and expand operations. Today, the company is not only serving the local community but has also expanded its reach across the country.

“Our biggest success so far is that in just one year, we not only sell in the store, but in our online store in almost 20 states, including Florida. So, we are growing, we are spreading our service for all America,” he added.

Looking ahead, the co-owner plans to continue using the Florida SBDC at USF as the business scales. “Maybe a new location. Maybe how to spread our market. Whatever comes to us as idea, I’m gonna share with you [Jennifer] and hear you up,” he said.

When asked if he would recommend the Florda SBDC at USF to his fellow small business owners, Sciutto happily expressed, “I absolutely and I already do recommend this service and this consultant service to not only every new business but business[es] ongoing who wants to develop a new market or discuss about new strategies or receive advices about the Florida market and the U.S. market. I totally recommend it, and I am very grateful with Jennifer and the SBDC team.”

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/08/DM-Bakery-Supplies-Candid-2.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-08-12 11:21:492025-08-21 14:07:58Bakery Supply Business Whips Up Big Wins with Florida SBDC at USF

Winter Haven Couple Brings Healthy Treats to the Neighborhood

Blog, Featured Success Stories, Success Stories

CRAVE Mis Antojitos Mexicanos of Polk County

In the heart of Winter Haven, a husband-and-wife team, Isaura Lara and Kevin Mendoza, turned their love for açaí bowls into a thriving business that’s delighting the local community with fruit bowls, smoothies, mini pancakes, aguas frescas, and more delicious quick bites.

Kevin, co-owner of CRAVE Mis Antojitos Mexicanos, shared how the idea came to life: “The reason why we decided to launch this business was, we love açaí bowls, so we always used to drive all the way to Orlando to go get açaí bowls. We’re 30 minutes away and we were like, I think we should bring something like this to our neighborhood. I felt like people would love it and we would probably be the only ones around the neighborhood to have something like this,” Kevin said. “They’re delicious, and they’re premium bowls, everything we have is organic as far as all our bases go,” he added.

With no similar options nearby, the couple saw a unique opportunity to introduce healthy, refreshing treats to their neighborhood—and the community responded with enthusiasm.

To ensure a strong launch, the duo turned to the Florida SBDC at USF and business consultant Randy Hayes. With Randy’s help, they developed a solid business plan, gained financial clarity, and implemented smart marketing strategies that helped them build momentum from day one.

“Florida SBDC at USF helped us, we were having trouble at first trying to see how we were gonna launch our business. And it was very difficult for us because we’re like, alright, we have the place already, but we don’t have anything set as far as our name or anything goes,” Kevin said

“So, then she decided to get things rolling with Randy. Ever since then, he’s been helping us step by step. We didn’t have to worry about anything. He just got us through every little process, which is very helpful for us ’cause we’re running other businesses as well,” he added, emphasizing the supportive role the SBDC has played throughout their journey.

In the beginning, the couple came across challenges with getting customers to learn about their delicious product, nowadays, they are selling out. “It would be times where we’d have to throw a lot of our fruits away but now, when we sell out and we put sold out, it’s an accomplishment,” Isaura expressed.

Since implementing effective marketing strategies and getting their business active on social media, the business has consistently sold out of product and built a loyal following.

“Our biggest success since opening [the] business – the first day was great. We opened up on Martin Luther King Day and of that parade, we were busy all day and everybody knew we were open,” Kevin said.

Today, the couple is already thinking about expansion and plans to continue leaning on the Florida SBDC at USF for guidance. “Now we’re talking into hiring and looking into a bigger spot because we can only order so much, and a lot of people are like, ‘Hey, you guys are supposed to be stocked,’ but since we, we are in a tight space, we only order what we can store. So we’re looking into, you know, getting a bigger place so when our customers comes, we don’t have to have that sold out sign outside,” Isaura mentioned.

To other entrepreneurs, their message is simple: “I would say to other businesses about Florida, SBDC at USF, that, you could definitely count on them. They’re very trustworthy. If they say they’re gonna do something, they’re gonna come by and actually do it. You don’t have to stress about it,” Kevin explained. “I recommend Randy,” Isaura added.

With passion, planning, and the right support, CRAVE Mis Antojitos Mexicanos is redefining healthy snacking in Winter Haven—one bowl at a time.

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/08/CRAVE-Candid-3.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-08-11 11:54:442025-08-11 11:54:46Winter Haven Couple Brings Healthy Treats to the Neighborhood

Repurposing Business Turns Waste Into Global Opportunity

Blog, Featured Success Stories, Success Stories

Collective Circularity of Pasco County

When Christina Dills launched Collective Circularity, it wasn’t from a traditional business plan—it was sparked by a call to solve a problem. “This business, I think chose me. I was solving another problem using technology, solving an existing sustainability problem, and it led into other sustainability issues with waste and the increasing costs of it,” Dills said. What began as a tech solution addressing one sustainability issue quickly grew into a mission to help businesses repurpose and recycle their waste streams in a more cost-effective and environmentally friendly way.

As the business gained momentum, Dills turned to the Florida SBDC at University of South Florida (USF) for guidance. Working with international trade specialist Pablo Arroyo, she received an Export Marketing Plan and a tailored customer database targeting international markets. Pablo then helped her establish contact with these prospects, leading to the company’s first international collaboration—with the SBDC in Guatemala.

“I use the information from the [Florida] SBDC [at USF] and Pablo’s help to really create the ecosystems that I needed to launch this type of operation,” Dills said. “The Florida SBDC at USF did an amazing export marketing plan for us, really highlighting, different markets that we could utilize,” Dills added.

Through that connection, Collective Circularity began repurposing resources in Guatemala and expanding their impact beyond U.S. borders. The momentum continued as the company secured a major opportunity—launching a national program with a large retailer focused on sustainable operations. “We were able to secure additional relationships with manufacturers outside the country that were able to work with the resource and materials that we were using, the recycled materials, and that was some things we were looking for,” Dills said.

Since partnering with the Florida SBDC at USF, Collective Circularity has not only grown its reach but deepened its mission. “We kind of replicated the program that we grew here locally, and now we are doing it in areas like Pensacola, Las Vegas, Los Angeles, Texas, Tennessee and other areas. So, it’s only been expanding since then. And to have that support from the beginning, I think created the foundation that I needed to be able to scale what we’re doing,” Dills said.

The business owner plans to continue using the resources and guidance offered by the Florida SBDC at USF as her business grows exponentially. “Moving forward, I’m definitely gonna keep the SBDC close by since they’ve been doing such a great job in helping us plan for our growth, connecting us with the partners that we need – new markets that we didn’t even know existed,” Dills explained.

Dills plans to continue utilizing the Florida SBDC’s support as the company scales. Her advice to other entrepreneurs? “The first thing you should do is to contact your local SBDC and let them know what you’re working on and get that support right away ’cause it will save you a lot of time, give you the guidance you need, and really help you focus on where you should put your effort and your time; and help you get the resources together so that you can be a success,” she said.

From urgent problem to profitable purpose, Collective Circularity is proof that sustainability and business success can go hand in hand.

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/08/CollectiveCircularity-Candid-2.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-08-06 14:33:292025-08-21 14:09:05Repurposing Business Turns Waste Into Global Opportunity

Business Owner Turns a Setback into a Thriving Enterprise

Blog, Featured Success Stories, Success Stories

RDI Power of Hernando County

After being laid off from his field work job over a decade ago, Ryan Bethell turned adversity into opportunity by creating his own business, RDI Power. Drawing on his experience from an apprenticeship with Caterpillar and mobile work for a construction company, he began offering truck repair services straight out of his personal pickup truck. “Times got slow, so it gave me an opportunity on the side and the weekends to work on other people’s vehicles,” Bethell said.

What began as a humble operation with just a truck and trailer has grown into a full-service truck repair and maintenance business located on a 10-acre property. Together with his wife, Kelsey Bethell, they now run a successful operation that serves residential and commercial clients across the region.

Looking to expand into government contracting, the business connected with the Florida APEX Accelerator at USF. Government contracting consultant, Karen Krymski, worked closely with their Business Development Manager, Tony Kellis, offering strategic guidance on how to network with local government partners and navigate the contracting process.

“Karen helped me go through and get set up with the Sam.gov. Some of that information could be very intimidating but Karen made it very simple and easy to walk through and get us signed up,” Kellis said. “We’ve started getting more state work. We do some work for FWC. We do some work for Southwest Water Management District. We’ve done a little bit of work for FDOT here in Brooksville. So with the certifications and the, the paperwork that Karen’s had me fill out, it’s helped with those guys getting the preliminary approval since we’ve been through the processes,” he added.

Since then, the company has secured key government contracts, grown in size, and broadened its client base. “When I started, we were in a two-bay shop with one field guy and there was just four or five guys working at the whole facility. Now I believe we’re up to 12 people. Every year has been progress forward, so getting some of the more state work, government work, has been a help to growth,” Kellis said.

“I think the biggest accomplishment for RDI has just been really building the trust with our customers. Just providing them with value, doing what we say we’re gonna do. Being transparent,” Bethell added.

As they continue to grow, Kellis says the business will rely on the Florida APEX Accelerator for continued support and advice. “Karen’s always gonna be a good resource. I ask a question, she usually, within a few hours, has an answer for me.”

Kellis ends with advice to other small business owners seeking government contracting guidance: “If you’re a small business and you haven’t had an APEX Accelerator yet, I suggest you really get it. Get on the game and find an APEX accelerator. Karen has been a wealth of knowledge for us.”

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/08/RDI-Power-Candid-3.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-08-06 10:34:212025-08-06 10:34:24Business Owner Turns a Setback into a Thriving Enterprise

Business Gains Success While Helping Organizations Thrive Through Culture

Blog, Featured Success Stories, Success Stories

Vidl Work of Pinellas County

Natalie Johnson, co-founder of Vidl Work, built a firm with her business partner, Rebecca Johnson, dedicated to helping organizations intentionally shape and nurture high-performing workplace cultures. From one-time retreats to long-term culture partnerships, the company guides teams through transformations that elevate energy, prioritize connection on teams and help leaders choose courage—even amid significant changes or staff turnover.

“My business partner and I were in separate types of businesses experiencing the same thing, and we wanted to learn what’s really at the heart of people showing up and being able to perform at their highest potential,” Johnson said. “And what we discovered through focus groups and interviews was all the same kind of answers. I am overwhelmed at work and I don’t even have time to think about going to work out or taking care of myself or taking a break. And so we decided to focus on what we call today, is really the root cause of what gets in the way of people being able to show up and do their job, and that is culture,” Johnson added.

As the firm grew, the co-founders sought to expand into new markets—including government contracts—and connected with the Florida APEX Accelerator at Pinellas County Economic Development (PCED). Through expert guidance from consultant Yolanda Goodloe, they began navigating the world of procurement, learning how to market their services to government entities, build strategic partnerships, and network with agencies looking for cultural transformation solutions.

“We have been able to use so much information that we have gotten from the Florida APEX Accelerator, and I think the conversation initially started in that we wanted to be able to do more with federal government, county government, and cities,” Johnson said. “Florida APEX Accelerator has been really helpful in the journey learning how we need to transition along with the environment so that we can continue to communicate and reach out in the most appropriate way. We need to continue to evolve,” she said.

Since partnering with the Florida APEX Accelerator, Vidl Work has grown its visibility and credibility in the contracting space. The firm has landed new opportunities and deepened its impact—something Johnson sees as just the beginning.

“Well, the business has grown since working with Florida APEX Accelerator in a number of different ways. The main way is that we now have won contracts. The other way, and the reason why we have won more contracts, is ’cause we know what we’re doing. And a thank you to Florida APEX [Accelerator] for that. So, we have a really nice process in place where we are bidding on projects on a regular basis,” Johnson said.

The business owner also mentioned how the Florida APEX Accelerator at PCED gave them the opportunity to use resources that were not easily available before. “We were able to receive subscriptions to Proxity and Niserra at no cost, and it came from the Florida APEX Accelerator,” Johnson said. “That has helped us grow quite a bit and we probably maintain, three to four active contracts at a time and we’re consistently continuing to bid on them as well. So lots of growth,” she added with a smile.

Looking ahead, Johnson plans to continue leveraging the support of the Florida APEX Accelerator to scale strategically and stay prepared for emerging opportunities.

“As we continue to grow our business, we will be using the Florida APEX Accelerator continually to help us grow because they have these great events like the reverse trade show,” Johnson said. “And then even more recently, we’ve realized we need to update our capability statement. It was awesome from when Yolanda helped us the first time, but now things have evolved in the industry and so now we need to update it and add some case studies,” she added.

To any business owner thinking government contracting, Johnson says: “For other small businesses just getting started, it can be so impactful to use the services at Florida APEX Accelerator because in the beginning there are contracts from different government, city, county and schools that need your services. But then the RFP is so overwhelming with the language and the number of pages. Florida APEX Accelerator can help weed through those and know what to focus on and know how to respond.”

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/07/Vidl-Candid.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-07-22 15:27:052025-07-22 15:27:08Business Gains Success While Helping Organizations Thrive Through Culture

Business Thrives with Personalized Healing, One Patient at

Blog, Featured Success Stories, Success Stories

My Direct Physician of Hillsborough County

When Dr. Seetha Lakshmi opened My Direct Physician, a medical clinic in Tampa, she set out to offer something that felt lost in today’s fast-paced healthcare system—time, attention, and true connection with patients. Alongside her brother, Ananth Krishna Amin, who manages clinical operations, the duo built a practice rooted in individualized care where patients speak directly with their physician when something arises.

“As we’ve grown in the practice, some of the things that we’ve really come to appreciate and understand and do a great job at is functional medicine. Functional medicine believes that when your body’s in balance, it can repair and restore itself without needing additional medications. So, a lot of time we spend with our patients is to restore that balance so your body can take care of the high glucose, take care of the high cholesterol, naturally, when possible,” Dr. Lakshmi said.

“We do a lot of lab work. A lot of blood work. It’s very comprehensive and meticulous. We see that every individual is assessed for all the foods they can tolerate. The foods that should not be taking,” Krishna Amin added as he spoke about the services offered.

With a deep background in academic medicine but little experience in launching a business, Dr. Lakshmi turned to the Florida SBDC at USF for support. Business consultant Jennifer Biles helped guide the clinic’s journey from concept to reality—assisting with networking opportunities, location scouting, market research, and marketing strategies.

“Coming into the world of starting your own clinic was very intimidating. And I can honestly say if I’d not met Jennifer, I’m not sure this would actually exist ’cause it’s very scary, it’s like so much. Starting from the nitty gritty of the foundational pieces to printing the sign or finding the people to talk to, Jennifer has been amazing through the whole process,” Dr. Lakshmi said. “Learning admin work and interacting with clients and suppliers,” Krishna Amin added.  

The business owner even went on to mention how her business consultant’s guidance led her to even more support from the Tampa Bay business community. “Thanks to the SBDC, we were able to get the information where to connect and how to connect. And one of the amazing, uh, things that came out of it is our relationship with the Tampa Bay Chamber of Commerce, which has been spectacular in supporting us as well,” Dr. Lakshmi said.

The clinic has steadily grown, thanks to its unique approach that blends traditional and functional medicine. Patients are empowered to restore balance in their bodies naturally, reducing reliance on medications when possible. This has created great success for the business and brought upon many referrals.

“Before I started, we didn’t even have a physical space. It was just an idea. It was just a, you know, a glimmer of hope and then it actually became a reality. Thanks to all the guidance, we now have a clinic space. We have staff. We have grown in number, um, and just. truly feel the satisfaction of knowing our patients and, you know, being there for them. Um, that really is for me, you know, at least is the biggest success. And we are really grateful,” Dr. Lakshmi said. “And we are growing through referrals through our current existing patients. A lot of them have recommended their family members and friends. That has been a factor in our growth as well,” Krishna Amin added.

Since opening, the practice has seen an increase in patient volume, trust, and word-of-mouth referrals. Dr. Lakshmi and her team plan to continue working with the Florida SBDC at USF to refine their growth strategy and expand services in the future.

“The clinic was supposed to open in October when the hurricane hit, and we’ve been in constant communication through the recovery, the repair, the reconstruction of everything, right from the community to the business piece of it. So, it’s kind of hard for me to imagine, not, you know, continuing to partner ’cause you guys are my go-to people when I have questions,” Dr. Lakshmi said when asked about using the Florida SBDC at USF moving forward.

To other aspiring entrepreneurs, Dr. Lakshmi offers this advice: “Do not shy away from your dreams, right? Go after it. Reach out for support. And the support we received from SBDC actually made this whole thing happen. So, definitely reach out and find your people. Find your community. And that’s what SBDC does the best, is to provide that community and support.”

https://enwqtxc9es4.exactdn.com/wp-content/uploads/2025/07/MyDirectPhysician-Candid-3.jpg?strip=all&lossy=1&ssl=1 2000 3000 sbdclarry /wp-content/uploads/2024/10/Locked-Host-Logos-Horizontal-USF-Small-e1728920602651.png sbdclarry2025-07-15 17:51:212025-07-15 17:51:24Business Thrives with Personalized Healing, One Patient at
Page 1 of 8123›»

Categories

  • Business Essentials
  • Business Plans
  • Buying a Business
  • Certifications
  • COVID-19
  • Crowdfunding
  • Disaster Preparedness
  • Economic Development
  • Finance
  • Government Contracting
  • Growing Your Business
  • Healthcare
  • Human Resources
  • International Trade
  • Marketing
  • Press Releases
  • Radio and Podcast
  • Starting a Business
  • Success Stories
  • Success Stories Videos
  • Tech Commercialization/Tech Transfer
  • Veteran
  • Web and Social Media
Subscribe to Newsletter

Contact Us

Regional Office Contact Info

USF CONNECT
3802 Spectrum Blvd., Suite 201
Tampa, FL 33612

813-396-2700

Subscribe to Our Newsletter

Florida SBDC Network

The Florida SBDC at the University of South Florida is a member of the Florida SBDC Network, a statewide partnership program nationally accredited by the Association of America’s SBDCs and funded in part by the U.S. Small Business Administration, Department of Defense, State of Florida, and other private and public partners, with the University of West Florida serving as the network’s headquarters. Full funding disclosure available at www.floridasbdc.org/funding-disclosures/. Florida SBDC services are extended to the public on a nondiscriminatory basis. Language assistance services are available for individuals with limited English proficiency.

All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA or other funding partners.

Reasonable accommodations for persons with disabilities and/or limited English proficiency will be made if requested at least two weeks in advance. To request accommodation or language assistance, please contact Nelson Reyes, nreyes@usf.edu, 813.396.2700.

Logos

Business Assistance

USFMuma

State Designated as Florida’s Principal Provider of Business Assistance [§ 288.01, Fla. Stat.]

© Florida SBDC at USF | contact webmaster
Scroll to top Scroll to top Scroll to top
  • Get Answers