The SBA’s New Certification Portal: What Small Businesses Need to Know

by Yolanda Goodloe | February 27, 2025
The U.S. Small Business Administration (SBA) is introducing a new certification platform designed to simplify the application and management processes for its key socioeconomic set-aside programs. While this upgrade promises long-term benefits, businesses should prepare for potential delays and disruptions as the platform is still in its early stages.
What is MySBA Certification?
MySBA Certification is the SBA’s next-generation platform for managing federal contracting certifications. This new system consolidates multiple certification processes into a single application, replacing the previous system with a more streamlined and user-friendly approach.
Key Features of MySBA Certification
- Single Application Process: Businesses can apply for multiple certifications, such as Women-Owned Small Business (WOSB), Veteran-Owned Small Business (VOSB), and HUBZone, using one unified application.
- Comprehensive Knowledge Base: Access in-depth resources to better understand federal contracting requirements.
- Document Checklist: Use a detailed checklist to ensure all required documents are ready before submitting an application.
Important Notes for Users
- Access to Existing Certifications: Businesses can continue managing active certifications through SBA Connect during the transition.
- Prepare for Change: Begin exploring MySBA Certification to familiarize yourself with the new system and ensure a smooth transition.
Programs Impacted by the New Platform
The following SBA programs will be managed through the new certification platform:
- Women-Owned Small Business (WOSB) Program
- Economically Disadvantaged Women-Owned Small Business (EDWOSB) Program
- 8(a) Business Development Program
- Veteran-Owned Small Business (VOSB) Program
- Service-Disabled Veteran-Owned Small Business (SDVOSB) Program
- Historically Underutilized Business Zones (HUBZone) Program
The platform aims to centralize and simplify the certification process, reducing administrative burdens and enabling faster application reviews once fully operational.
Potential Delays During the Transition Period
As the SBA transitions to the new platform, businesses may experience untraditional delays in application processing and certification renewals. Here’s what to anticipate:
- Extended Wait Times: Technical issues associated with the system’s infancy may cause delays in reviewing new applications and renewals.
- Limited Functionality: Some features, such as annual reviews and Mentor-Protégé evaluations, may not be fully operational during the rollout.
- Processing Backlogs: The SBA is prioritizing clearing applications submitted before the transition, which could result in longer timelines for new submissions.
While the upgrade is a step toward modernization, the adjustment period may require patience from applicants as the platform stabilizes.
Implications for Small Businesses
For New Applicants:
- Prepare for Longer Review Periods: Applicants should plan for delays, particularly if certifications are tied to upcoming contract opportunities.
- Focus on Preparation: Use the transition period to gather and review required documentation, ensuring applications are complete and accurate to minimize potential issues.
For Firms Seeking Renewals:
- Contact Early: Businesses needing to renew certifications, or complete annual evaluations should contact their program offices for specific guidance on navigating the transition.
For Pending Applications:
- Respond Promptly: Firms with applications under review should prioritize timely responses to SBA inquiries to keep the process moving.
- Follow Up Proactively: If tied to a time-sensitive contract, reach out to the SBA at certifications@sba.gov to discuss expedited processing options.
Navigating the Transition
To minimize disruptions during this transition, consider these strategies:
- Stay Informed: Keep track of SBA updates on the platform’s progress and any anticipated process changes.
- Plan Ahead: Allow extra time for potential delays when preparing for applications or renewals.
- Prepare Thoroughly: Ensure all documentation is complete and accurate to reduce the likelihood of processing delays.
- Engage with the SBA: Reach out directly for support or guidance if challenges arise.
Looking Ahead
Although the SBA’s new certification platform is expected to bring greater efficiency and transparency, its early stages of implementation may create temporary challenges. By remaining proactive and prepared, small businesses can minimize disruptions and position themselves for success in federal contracting opportunities.
The SBA remains committed to supporting small businesses and fostering equitable access to federal contracts. As the platform matures, applicants can look forward to a more streamlined, user-friendly certification process.
Yolanda Goodloe
Consultants, Cowart, Government Contracting Consultants, PinellasSpecialty: Procurement Yolanda Goodloe has more than 20 years of experience in public service at the local and municipal levels. Early in her career, she worked as a human resources and relations professional while serving as a liaison to the business community and advocacy groups. Her prior experience includes being a human relations specialist for Lee County Government, and an equal opportunity director for the City of Fort Lauderdale. Her background combines public service and human relations experience with hands on leadership in equal opportunity, supplier diversity, business certifications programs, organizational training and development, and managing workforce diversity principles. Goodloe is the procurement specialist for the Florida PTAC at Pinellas County Economic Development. She connects businesses to resources and tools for state, local, and federal contracting opportunities. She is a Certified Procurement Professional (CPP), a Supply Chain Management Professional (SCMP), and a Certified Verification Counselor. She graduated from Florida State University with a bachelor of arts in political science and history.